Toskana Holiday GmbH attaches great importance to the protection of your privacy and your personal data. Our data protection is therefore consistent with applicable data protection regulations and other legal requirements.
To better protect your personal data from accidental or intentional manipulation, loss, destruction or access by unauthorized third parties, we use technical and organizational security measures, which we continuously optimize based on technical and legal developments.
Below we explain what personal information we collect from you and what we use it for.
What are personal data?
Personal information is information that can be used to discover your identity. This includes information such as your name, address, postal address, IP address, telephone number or your e-mail address. Information that is not directly related to your identity (such as your favourite websites or the number of users on the page) is not covered.
What are anonymous data?
With each access to the contents of our Internet offer, general information is automatically stored (for example, Number and permanence of users on individual pages).These data are not personal and therefore are treated anonymously.
Information of this type is for statistical purposes only and will be used by us to optimize our website.
What information do we collect from you?
We collect your personal information to process the offers you have selected. This occurs in particular when booking a holiday facility mediated by us, but also for example by completing a form, participating in prize competitions, subscribing to a newsletter, participating in opinion polls, evaluating travel services, sending e-mail or using online services.
Please note that when booking a holiday accommodation, personal details of other travellers can be collected. You should therefore ensure that all information relating to third parties is provided by you with the consent of such persons.
How do we use and process your personal information?
The purpose of our company is to provide holiday accommodations and any related mediation of services and services offered by our partners (such as guided tours, wine tastings, cooking classes, etc.). The collection, treatment and use of the data are intended to accomplish these purposes.
We collect your personal data exclusively in connection with the use of our website and use them to structure the content of a contractual relationship through Telemedia services and to improve the quality of our online service. In case of draws, we use your data to manage them. In case of subscription to our newsletter, we collect and process your data for the compilation and delivery of the contents
If the collection and processing of your personal data takes place in the context of the contractual relationship, in connection with the booking of our structure or the booking of a tourist service, we use them to negotiate the product and related services associated with it.
We will forward your personal data to your respective contractual partner (e.g. tour operator, home owner, car rental or travel insurance) for the execution and treatment of the holiday accommodation we provide.
Your payment details are not stored for data protection reasons and are not delivered.
Personal data will be forwarded to the extent permitted by law only in cases where this is necessary for the processing of the reservation or for the related payment process. In all other cases, only a transmission of anonymous data, which does not allow any conclusion on your person.
The collection or transfer of personal data to institutions and state authorities is only possible within the framework of mandatory legal provisions.
The transfer to third parties of personal data, in particular addresses, does not take place expressly.
How do we protect your data?
In order to process your personal data as safely as possible, we generally use SSL (Secure Socket Layer) security software to transfer data between your computer and our server, especially when you book a tourist service we provide. This leads to the fact that data transmission is encrypted in each case.
The storage of your personal data takes place exclusively in compliance with the legal regulations of the Federal Republic of Germany.
In case we forward data to our service providers in Italy as part of the services described here, they are bound by the contractual requirements with us in addition to the mandatory data protection laws.
In order to protect the credit card information you have entered, we would like to explicitly point out that this data must be entered only within the fields provided on the booking form.
Right to information / Your rights
You have the right, upon request and free of charge, to obtain information on the data you have stored. You also have the right to correct, delete or block incorrect data.
Data Processing Agent / Data Protection Officer
Toskana Holiday GmbH is the agency responsible for storing and processing data. For further information and contact details, please refer to our Impressum (Imprint)
For questions, requests or comments on Data Protection please contact us by email:
You will be informed about the changes.
The cookies we use also help to determine the frequency of use and the number of users of our website and allow you to fully use the service.
Most browsers are set to automatically accept cookies. However, it is possible to disable the storage of cookies or set the browser to inform the user when cookies are sent. In addition, you have the option to delete cookies stored on your hard drive at any time.
On our websites we use different plugins: Facebook, Twitter, Pinterest, Instagram and GooglePlus.
If you do not want social networks to collect data about you via active plug-ins, you can choose to block third-party cookies in your browser settings. The browser therefore does not send cookies to the server for content embedded by other providers. With this setting, however, other features on multiple pages may not work, except for plug-ins.
If these plugins are activated, your browser establishes a direct connection with the servers of the respective social network as soon as they access a website of our presence on the Internet.
The content of the plugin is transmitted from the social network directly to your browser and embedded by this in the website. By integrating the plugins, the social network receives the information that is accessed on the corresponding page of our website. If you are logged into the social network, you can assign the visit to your account.
Links can be found below.
Even if you are not connected to social networks, websites with active social plug-ins can send data to networks. An active plugin sets a cookie with an identifier each time the web page is called. Since your browser sends this unsolicited cookie every time you connect to a network server, the network could in principle create a profile that called the websites of the users belonging to the identifier. It would be possible to associate this identifier with a person, for example, when accessing the social network later.
Integration of Facebook social plugins
Our website includes social plug-ins ("plug-in") from the social network facebook.com, operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook").
The Facebook plugins are recognizable by one of the Facebook logos ("f" white on a blue card or a "thumbs up" sign) or are marked with the addition "Facebook Social Plugin".
The list and appearance of social Facebook plug-ins can be viewed here: http://developers.facebook.com/plugins.
Regarding the purpose and scope of data collection and further processing and use of data by Facebook, as well as the related rights and setting options for the protection of your privacy, please refer to the policy on Facebook privacy:
If you are a Facebook user and do not want Facebook to collect data about you via our website and link it to your member's data stored on Facebook, you must exit Facebook and delete cookies before visiting our website.
Further information about cookies is available in this privacy statement.
If necessary , you can block social Facebook plug-ins with additional components for your browser, such as "Facebook Blocker".
Integration of Google Plus plug-ins
Integration of Twitter plugins
Our website incorporates social plug-ins ("plug-ins") from the Twitter social network, operated by Twitter, Inc., located at 795 Folsom Street, Suite 600, San Francisco, CA 94107, USA ("Twitter"). Regarding the purpose and scope of data collection and the further processing and use of data by Twitter, as well as the rights and options related to the settings for the protection of your privacy, please refer to the policy on the privacy of Twitter:
Integration of Pinterest plugins
This website also includes Pinterest Inc. plugins, 635 High Street, Palo Alto, CA, 94301, USA ("Pinterest"). The Pinterest plugin can be recognized by the "Pin it Button" on our website. By clicking on Pinterest's "Pin it" button while connected to your Pinterest account, you can link the content of our pages to your Pinterest profile. This allows Pinterest to associate your visit to our pages with your user account. We point out that we are not aware of the content of the data transmitted and of their use by Pinterest.
Integration of Instagram plugins
This website also includes the plugins of the social network Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA ("Instagram"). The Instagram plugin can be recognized by the "Instagram button" on our page. If you click on the "Instagram Button" while connected to your Instagram account, you can link the content of our pages to your Instagram profile.
This allows Instagram to associate the visit to our pages with your user account. Please note that we are not aware of the content of the data sent and their use by Instagram.
Links to other websites
Our online offer contains links to other websites. This privacy statement does not extend to other suppliers. We have no influence on the fact that their operators comply with data protection regulations and therefore do not take any responsibility for the accuracy, timeliness and completeness of the information provided.
Responsible organization Imprint
Toskana Holiday GmbH
23617 Stockelsdorf Germany
Date: May 2018